Do I need a referral?

Yes; however, if you do not have a referral, we can provide assistance and help you obtain one.

Can my child have early intervention and out-patient services at the same time?

Yes. However, there are specific rules may be applicable, therefore, it is important to notify us when you are considering implementing both services simultaneously so we may verify your eligibility.

What if I don’t have insurance?

No problem – We accept cash, credit cards and checks. 

Do you accept credit cards?

Yes, accept all major Credit Card companies: Visa, Mastercard, Amex and Discover via PayPal.

What types of payment do you accept?

 All forms of payment are accepted: Cash, Credit Cards, and Checks.

Do you offer therapy to adults?

Yes, we have therapists who specialize in both adults and pediatrics.

Do your therapists speak English and Spanish?

Yes, our staff and therapists are bilingual. We speak both English and Spanish.

Do you follow APS’s schedule?

No. We offer flexible schedules to accommodate our client’s busy lives both before after school, as well as special hours on Saturday’s.

Are you open on weekends?

Yes.  We are open on Saturday’s from 7:00am to 1:30pm.

Are you open on holidays?

 Yes.  We are open on most holidays with the exception of Thanksgiving Day and Christmas Day.

Is there a waitlist to become a client?

Often times a waitlist may exist, but we strive to get our future clients evaluated and following a Plan of Care ASAP.

What can I expect from my first session?

Our first sessions will always be an evaluation or assessment of our client’s skills. Therapists will discuss assessment information, Plan of Care and schedule follow-up treatments with client and/or caregiver/family, if appropriate.

How long do sessions last?

Half an hour to an hour

How often will we meet?

Session frequency is usually based on the clients Plan of Care as well as the client’s availability.  Most clients are seen 1-3 times per week. 

What is your cancellation policy?

See our cancelation policy document

What can I do at home to help with my child’s development process, and what are my responsibilities as the parent?

At the end of each therapy session, your therapist will discuss and train you on techniques and / or activities to complete at home. It is important that parents compete activities at home to assist with carryover from what is being worked on and learned in the clinical setting.

How is my progress measured?

Our therapists document each session. After 6 months of therapy a progress note is completed and sent to the referring physician.

Can I observe my child’s sessions?

Yes, parents/caregivers are welcome in the sessions; however, restrictions may apply depending on the client’s therapy goals, distractions and COVID-19 restrictions.  

When should I be concerned about my child’s communication development?

Great question. See the link below